Shipping & Returns
Last updated: April 17, 2026
Shipping
All orders are processed within 3-5 business days. Shipping times vary by location:
- Domestic (US): 5-7 business days
- International: 10-21 business days
Tracking information will be sent to your email once your order ships.
Returns & Exchanges
All sales are final. Due to the limited and one-of-a-kind nature of our pieces, we do not accept returns or exchanges. If you receive a damaged item, please contact us within 48 hours of delivery via Instagram.
Damaged Items
If your order arrives damaged, please send a photo of the damage to us via Instagram DM within 48 hours of delivery. We will work with you to resolve the issue.
Contact
For shipping questions, reach out via Instagram at @santedesigns.